Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western

3-star family-friendly hotel in Gateshead with complimentary breakfast and free parking

Amenities and Services

Embassy Newcastle-Gateshead provides free on-site private parking and a 24-hour front desk with concierge service. Guests have access to daily housekeeping, express check-in and check-out, and luggage storage. The hotel also offers a vending machine and 24-hour security with CCTV coverage in common areas and outside property.

Accommodation

Family Double Rooms and Deluxe Double or Twin rooms at Embassy Hotel Gateshead include a tea and coffee maker, hairdryer, and work desk. Each room has a private bathroom with a bath or shower combo, and beds are frequently described by guests as very comfortable. Spacious layouts allow families and business travelers to spread out.

Location and Transport

The hotel sits just off the A1, providing direct access to Newcastle city centre and the MetroCentre shopping complex. Nearby attractions include Utilita Arena Gateshead, Baltic Centre for Contemporary Art, and The Glasshouse International Centre for Music, all within a 5-6 km radius. Bus stops directly outside the hotel offer quick routes to Newcastle, and Newcastle International Airport is 16 km away.

Family-Friendly Offerings

Embassy Newcastle Sure Hotel Collection By Best Western includes complimentary breakfast with vegetarian options and children's meals, served as a grab-and-go or continental selection. Family rooms are spacious and come with two beds, and the staff regularly help families with luggage and local advice. The adjacent pub, The Waggon Team, serves affordable food and has a pool table, adding extra convenience for families.

Guest Experience and Service

Frequent returning guests and high ratings highlight the hotel's award-winning service, with staff members like Adam, Sumit, Helen, and Caroline praised for going above and beyond. Issues such as heater problems or check-in delays are handled promptly and efficiently. The hotel also follows environmentally sustainable practices, setting it apart from many budget competitors.

• Location: Just off the A1, 5 minutes from MetroCentre and Utilita Arena
• Rooms: Spacious family rooms with comfortable beds and bath or shower
• Dining: Complimentary breakfast including children's meals and vegetarian options
• Family: Family Double Rooms and kid-friendly breakfast with no extra charge
• Parking: Free on-site private parking with ample spaces
• Service: Efficient issue handling and welcoming staff with strong guest relations